Successfully addressing target groups in the healthcare sector with industry expertise
Direct and targeted dialogue with doctors, pharmacists, hospitals and patients is becoming increasingly important. For this reason, we at TELAG have been active in the management of medical target groups for years and are one of the leading specialists for the marketing of complex healthcare products and preparations today. Based on our many years of expertise in this area, we enable you to target and to successfully communicate with your customers. As a result of numerous training and educational opportunities, our employees have industry-specific expertise in the following areas:
  • Pharmaceuticals
  • Diagnostics
  • Nutrition
  • Dental
  • Medical technology
  • Rehabilitation/nursing

Through a targeted customer approach, this healthcare marketing expertise can be used to maintain and to expand your customer base.

Medically trained employees as a success factor for addressing target groups in the healthcare industry

Currently, we offer our services for various target groups in the healthcare sector. These target groups include:

  • General practitioners/specialists
  • Dentists
  • Veterinary surgeons
  • Pharmacists
  • Hospitals/clinics
  • Nursing homes/-wards
  • Patients
  • Medical and healthcare suppliers

In order to ensure professional and specific communication with the mentioned target groups, our employees undergo an intensive training program in the medical field. In addition to a training as a certified pharmaceutical consultant (shqa), this also includes other industry and product-specific training courses. Only this way can it be possible for each target group to make individual use of healthcare service and patient care.

An extensive portfolio for your healthcare service

If a medical product or a healthcare service is to be sold successfully, comprehensive advice and support in various areas is of relevant importance. In order to guarantee this for our customers, we have put together a complex product and service portfolio. .You can find out more about the individual services in the information boxes below.

Virtual Salesforce

The virtual salesforce is a web-based communication platform that offers effective video dialog with interactive presentations. Whether you need vacancy support or support for a nationwide product launch, the virtual salesforce offers significant advantages in terms of time and cost. Furthermore, it assists sustainable product placement. 


When a new drug or product is launched, we start the dialog with doctors and pharmacists. By telephone, we communicate the benefits of your product; increase the amount of prescriptions and thus increase the frequency in which the drug is dispensed.

Patient support in 29 languages

We support worldwide patient in 29 languages in regards to adherence programs and clinical studies. These support solutions increase long term compliance. During the dialog with the patient we also check if he has correctly implemented the therapy.

Sales force scheduling

Your sales representatives should spend their time in direct contact with customers and prospective customers. Our scheduling professionals relieve your staff of time-consuming tasks like arranging appointments. We contact your customers by telephone, present your company, services and products and arrange face to-face appointments. 


Our multilingual service lines are a central consultation tool with a far reaching effect. You guarantee 24-hour service for your customers (doctors, patients and pharmacists). We handle the permanent availability by telephone for orders and information.

Market Research

We can advise you on all questions of market research. High participant rates characterise our work. Survey results are available fast and live. Your project – from message recall to client satisfaction analysis – is in excellent hands.